Frequently Asked Questions (FAQ)
1. What is LeGaragers?
LeGaragers is an online auto parts supplier providing high-quality OEM and aftermarket automotive parts to customers in the United Kingdom and France. We serve individual vehicle owners as well as professional garages and mechanics.
2. Do you deliver to both the UK and France?
Yes. We deliver orders across the UK and France, and delivery options may vary depending on location and product availability.
3. How do I know if a part will fit my vehicle?
We recommend checking your vehicle’s:
Make
Model
Year
Engine type
If you’re unsure, contact our support team before ordering and we’ll help you confirm compatibility.
4. What types of auto parts do you sell?
We offer a wide range of parts, including:
Engine and performance parts
Brake systems
Suspension and steering components
Electrical and lighting parts
Filters and fluids
Transmission and drivetrain parts
Body parts and accessories
5. Are your parts genuine?
We supply both OEM and high-quality aftermarket parts sourced from trusted manufacturers and suppliers. Product descriptions clearly indicate the type of part offered.
6. Can I return a product if I ordered the wrong part?
Yes, returns are accepted in line with our Returns & Refund Policy, provided the item:
Is unused and uninstalled
Is returned in original packaging
Meets return eligibility requirements
Certain items, such as electrical or special-order parts, may not be returnable.
7. How long does delivery take?
Delivery times depend on your location and product availability. Estimated delivery times are shown during checkout. Please note that delivery times are estimates and may be affected by courier or customs delays.
8. Do you offer warranties on parts?
Many products include a manufacturer’s warranty where applicable. Warranty details vary by product and brand and are provided where available.
9. Can garages and mechanics place bulk orders?
Yes. We work with garages, mechanics, and automotive professionals and offer bulk ordering and trade support. Contact us directly for tailored solutions.
10. What payment methods do you accept?
We accept secure online payments using approved payment providers. Available payment options may vary depending on your location.
11. Can I cancel or change my order?
Orders can only be modified or cancelled before they are processed or shipped. Please contact us as soon as possible if you need to make changes.
12. Do you offer customer support?
Yes. Our support team is available to assist with:
Product selection
Compatibility checks
Orders and returns
General enquiries
You can reach us through our Contact Page on legaragers.com.
13. Are prices inclusive of VAT?
VAT inclusion depends on your location and order type. Pricing details are clearly displayed during checkout in accordance with UK and EU regulations.
14. What if I can’t find the part I need on your website?
If you don’t see the part you’re looking for, contact us. We can often source specific parts on request.
15. Is my personal information secure?
Yes. We take data protection seriously and handle personal information in line with our Privacy Policy and applicable UK and EU data protection laws.